Features
Each module in detail, the way your agents will use it.
Revenue and collection
Taxes, markets, taxpayers, tickets and receipts, collectors' deposits, reminders and formal notices.
- Daily, periodic or one-off taxes; fixed, per m² or free amounts
- Markets and stalls, taxpayers, assessments issued automatically
- Numbered and signed tickets, QR code checks in the field
- Collection days, deposits to the cashier, cash gaps flagged
- Business survey with photo and GPS, tax map of the town
- SMS reminders before and after the due date, PDF formal notice, list of late payers
Civil registry
Digitised registers, certificates in the official Ivorian format, declarations, marriages and banns.
- Entry and digitisation of birth, marriage and death registers
- Extracts and full copies in the official format, with watermark and QR code
- Online or desk requests, payment, officer signature, pickup with a code
- Birth and death declarations, court-ordered records
- Marriage files, publication of banns, scheduled ceremonies
- Yearly and ten-year indexes, closing of registers
Procedures and permits
Procedure catalogue, approval workflows, appointments, documents issued with a QR code.
- Procedure catalogue with forms and required documents
- Approval workflows by department or role, deadline per step
- Online appointments, opening hours and closing days
- Issued documents anyone can verify with their QR code
Incoming and outgoing register, assignment to departments, reply deadlines and tracking for the sender.
- Incoming and outgoing mail register, scanned attachments
- Assignment by the mayor or secretary general, with instruction and deadline
- Reply linked to the original letter, filing and archiving
- PDF acknowledgement of receipt and online tracking for the sender
Projects and budget
Works, milestones, committed and paid expenses, budget execution line by line.
- Projects with budget, funder, contractor, project manager and milestones
- Progress updates with site photos, publishable for residents
- Committed and paid expenses, supporting documents, overrun alerts
- Import of the voted budget and execution line by line
Assets and rentals
Asset register with QR labels, vehicles and fuel, rental of halls and equipment.
- Register of land, buildings, vehicles, equipment and furniture, with net book value
- A QR label on every asset: scan and on-site check from the agent app
- Servicing, fuel fills, consumption, breakdowns and downtime
- Alerts for insurance, roadworthiness tests and servicing
- Rental of the hall, chairs and tents: request and payment in the residents' app
- Asset register as a PDF, traceable disposals
Human resources
Staff files, leave approved online, check-in from the phone, payroll and payslips.
- A file for every employee: position, department, status, contract, scanned documents
- Leave requests from the app, line manager opinion then HR decision, leave certificate with a QR code
- Check-in and check-out from the phone with location control, daily attendance sheet
- Monthly payroll: allowances, contributions, deducted absences, PDF payslips and transfer order
- Verifiable employment certificates, alerts for contract ends and retirements
Residents' reports
Problems reported by residents, map, assignment to teams, deadlines and feedback.
- Reported by residents with a photo and location, or by an agent in the field
- Map of reports, assignment to teams, deadline per category
- Residents are informed at every step and rate the outcome
Communication
News, events, SMS and push alerts, surveys and useful numbers.
- News, official notices and the town's events
- SMS and push alerts, targeted by neighbourhood
- Residents' surveys and useful numbers
Steering
Revenue against targets, collectors falling behind, department delays, monthly report.
- Monthly revenue against the target, by market, tax and collector
- Alert when a collector brings in far less than usual
- Department delays: civil registry, reports, procedures, mail
- Monthly PDF report sent automatically to managers
